Frequently Asked Questions
Your guide to shopping the latest electronics and specialized components at Tanotis.
Are the products sold on Tanotis genuine?
Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from authorized distributors and manufacturers.
How long does shipping take for international electronics?
Standard shipping typically takes 7-12 business days, as many of our specialized components are sourced globally to ensure you get the latest technology.
What is your return policy for defective items?
We offer a 7-day return policy for items that arrive dead on arrival (DOA) or have manufacturing defects. Please ensure the original packaging is intact.
Do you provide technical support for the components sold?
While we provide comprehensive product datasheets and specifications, we recommend consulting a qualified technician for complex installations and circuit designs.
Which payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and popular digital wallets to ensure a secure and seamless checkout experience.
Can I track my order in real-time?
Absolutely. Once your order is dispatched, you will receive a tracking number via email and SMS to monitor your shipment's progress until it reaches your doorstep.